Returns & Refunds

All sales of product and services are final. No refunds, No exchanges.

It is the customer's responsibility to verify they are ordering the correct product and quantity for their job. We recommend customers come look at the products in person at our facility. There are always variations in natural rock, stone, and soil due to landscape formations and they do vary from time to time.

If you order product for delivery there are significant costs involved to get it to your location and once it is dumped out, there is no way to return it without incurring more costs. We recommend customers be home to receive the delivery of the product.


Cancellations placed after an order is processed, but more than 48 hours before scheduled delivery, will be charged a fee of 5% of the transaction. Any cancellation within 48 hours of scheduled delivery time shall incur a fee of 5% of the transaction plus $50.

If you need to cancel an order, please call us.


Once you have scheduled a delivery with us, we have reserved that time slot for you. Therefore we no longer have that time slot available to others. This may mean we are turning away other work for that time in order to hold your delivery appointment. We understand that things happen and at times, these appointments may need to be rescheduled. We allow up to 2 reschedulings with more than 48 hours notice, Rescheduling the delivery appointment more than twice will incur a charge of $25.00 per load provided more than 48 hours notice was given. Last minute (Less than 24 hours notice) rescheduling causes many issues, including not being able to fill the trucks time slot with another job.
All last minute reschedulings will incur a $50 charge.
Any exception to this will require Asphalt Materials Management Approval.

If you are needing to reschedule your delivery appointment, please call us as soon as possible in order to reduce / avoid potential charges.